Healthwatch Lancashire and Healthwatch Blackpool launch children and young people project

Healthwatch Lancashire and Healthwatch Blackpool are working together on a project looking at what matters most to children and young people about the health and social care services they receive.000003534782

Eleven young people, known as Healthwatch Champions, supported by The Children’s Society, engaged with 198 peers through a range of activities including care circles, mystery shopping and gathering case studies.

This highlighted key themes such as health professionals talking to parents instead of directly to them, requiring more separation in hospitals for teenagers and younger children, as well as issues relating to accessing gynaecological and mental health services.

The report compiled from these findings highlighted the need for Healthwatch Lancashire and Healthwatch Blackpool to undertake further exploration in to the experiences and needs of children and young people and how their needs need to be considered and acted on by providers and commissioners.

From October to December 2017, an extensive programme of public engagement will take place and you can also complete the following online survey:  

The feedback received will be used to compile a report that will be shared with those who plan, run and regulate health and social care services to highlight how these services can be improved for children and young people.

Sheralee Turner-Birchall, Chief Executive at Healthwatch Lancashire and Healthwatch Blackpool, said: “Providers and commissioners of health and social care services should always act in the best interest of children and young people.

“Our young people in Lancashire and Blackpool have diverse wishes, capabilities and come from a variety of backgrounds, therefore have specific needs when it comes to accessing services and receiving treatment.

“Young people are a vital contributor to helping the health and social care system understand how it needs to design or improve services to meet their needs.

“Our project aims to give this target group a voice and we are relishing the opportunity to give them a platform to do so.”

The initial report with the Healthwatch Champions and The Children’s Society – “Listen to me.” – can be read and downloaded online at: