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Healthwatch Blackpool’s Annual Report shows how your voice makes a difference

Healthwatch Blackpool has launched its 2016/17 Annual Report with its continued vision of being the ‘go-to’ organisation for all members of the public in the borough to talk about their experiences of health and social care.

HWB Annual Report 2016-17_Page_01

The Annual Report reveals that Healthwatch Blackpool reached out to more than 44,000 people online and via social media and listened to the views of hundreds of local people across communities throughout the borough.

Healthwatch Blackpool published 24 reports tackling issues from substance misuse to A&E winter pressures and spoke to 126 residents and family members in 17 care homes.

The annual report provides highlights of the impact of Healthwatch Blackpool’s work with local communities, including those who are seldom heard.

The report also details Healthwatch Blackpool’s new projects for 2017/18 which include identifying the impact of the work undertaken between 2015 – 2017, how it feels for people with learning disabilities to access and use health and social care services and what children and young people think about their health and social care services.

Sheralee Turner-Birchall, Chief Executive of Healthwatch Blackpool, said: “Our Annual Report highlights our considerable achievements in 2016/17 and the creative and engaging projects we have delivered to give members of the public the opportunity to voice their views on local services.

“I would like to say a huge thank you to all the members of the public who shared their stories with us.

“During 2016/17 Healthwatch Blackpool has observed and experienced significant changes, challenges and developments within the boroughs health and social care services.

“There will be significant decisions that need to be made and we, as your local Healthwatch, firmly believe that there should be no decisions made without patient or service users’ needs being put first – meaning that local people are involved in deciding how, what and where services should and ought to be delivered.”

You can read and download the 2016/17 Annual Report by clicking here.