COVID-19 Information

Update from Healthwatch Blackpool

In light of the COVID-19 outbreak, Public Health England and Government advice our Healthwatch team have made the difficult but responsible decision to work from home.

All of our face to face engagement has been temporarily postponed until we are advised otherwise. We are committed to ensuring that our community is supported at this uncertain time.

We will endeavour to continue to provide our community with regular updates via our social media channels and website. We are operational and can still engage with you via email and telephone as usual contact us here.

We recommend that you follow us on Twitter @HealthwatchBpl or Facebook @Healthwatchblackpool where we will continue to share resources and information.

We wish you all the very best at this challenging time.

National Guidance

National Guidance on COVID-19 is changing daily. In order to access the latest direction please see the Public Health England website or

Stay at home to prevent spread COVID-19 

Protect the NHS , Save Lives

Everyone must stay at home to help stop the spread of coronavirus. This applies even if you do not have any symptoms or other health conditions.

Government advice states that you can only leave your home:

  • To shop for basic essentials – only when you really need to
  • To do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • For any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • To travel to and from work – but only where this is absolutely necessary

To see full guidance click here

What to do if you have Coronavirus symptoms

It is advised that you continue to stay at home if you have:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not visit your GP, Pharmacy, or Hospital. Stay at home and use the NHS 111 Online Coronavirus Service to find out what to do.

It is advised that you only call 111 if you cannot get help online. For a medical emergency dial 999.

Information for people at high risk

You may be at high risk from coronavirus if you:

  • Have had an organ transplant
  • Are having certain types of cancer treatment
  • Have blood or bone marrow cancer, such as leukaemia
  • Have a severe lung condition, such as cystic fibrosis or severe asthma
  • Have a condition that makes you much more likely to get infections
  • Are taking medicine that weakens your immune system
  • Are pregnant and have a serious heart condition

If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • Not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • Avoiding close contact with other people in your home as much as possible.

If you’re at high risk, you will be contacted by the NHS by Sunday 29 March 2020.

Getting Assistance and support when deemed high risk

Advice suggests that you ask family, friends and neighbours to support you and use online services. If this is not possible, then the public sector, business, charities, and the general public are gearing up to help those advised to stay at home. It is important to speak to others and ask them to help you to make arrangements for the delivery of food, medicines and essential services and supplies, and look after your physical and mental health and wellbeing.

Blackpool Council have a Corona Kindness Initiative and Healthwatch Blackpool have agreed to get involved and be of service to those who are struggling in these unsettling times.

Find out more by clicking here

The NHS are also supporting the community with a call for a ‘volunteer army’ to support those affected by Covid-19.  See more here

Advice in other languages

Doctors of The World have information about Coronavirus available in to download in 20 different languages. Available here.

Information in Easy Read

Mencap have produced Easy Read information about Coronavirus. Available here.

Information in British Sign Language

Sign Health have produced British Sign Language (BSL) videos about Coronavirus. Available here.