COVID-19 Information

Update from Healthwatch Blackpool

We will endeavor to continue to provide our community with regular updates via our social media channels and website. We are operational and can still engage with you via email and telephone as usual contact us here.

Where it is deemed safe to do so , we are beginning to start some face to face , socially distanced engagements.

We recommend that you follow us on Twitter @HealthwatchBpl or Facebook @Healthwatchblackpool where we will continue to share resources and information.

We wish you all the very best at this challenging time.

The Healthwatch Blackpool Team

National Guidance & Local Restrictions

National Guidance on COVID-19 is changing daily. In order to access the latest direction please see the Public Health England website or

Care Home Visiting

Close-contact indoor visits are now allowed now with one designated person as long as they have had regular negative test the last being on the day of the visit and they wear appropriate PPE.

Visits can take place with arrangements such as substantial screens, visiting pods, or behind windows. Many care homes have already implemented such arrangements to facilitate safe visits which can continue.

No visits are permitted in the event of an outbreak (except in exceptional circumstances such as end of life).

From 17 May the rules for care home residents visiting out and receiving visitors will change, allowing up to five named visitors (two at any one time), provided visitors test negative for COVID-19.

Local guidance Blackpool


What to do if you have Coronavirus symptoms

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms.

  1. Get a test to check if you have coronavirus as soon as possible.
  2. You and anyone you live with should stay at home and not have visitors until you get your test result – only leave your home to have a test.

Anyone in your support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.

To arrange a Coronavirus test click here 

Stay at home and use the NHS 111 Online Coronavirus Service to find out what to do IF:

  • you’re worried about your symptoms
  • you’re not sure what to do

It is advised that you only call 111 if you cannot get help online. For a medical emergency dial 999.

Testing locations

You can choose to take the test:

  • At a test site (if one is locally available to you)
  • With a home test kit

There are lots of coronavirus test appointments available in Blackpool if you have any symptoms of COVID-19. You can select walk in or drive through options when booking your appointment.

Please note: If you cannot get a test now, or the location or time are not convenient, try again in a few hours.

You cannot be tested for coronavirus at your GP surgery.

Order a test online at GOV.UK

Or call 119 to get a test if you are unable to use the internet.

Local Covid-19 Information Line

The #COVID19 Vaccine Hotline 📞 will answer your questions about the COVID-19 vaccine including if you are eligible for the vaccine, where you can get vaccinated, and the effects of having the vaccine. Call 0300 7906856.

Symptom Free Testing For Everyone

Twice weekly coronavirus testing is now being offered to everybody in England.

You can pick up free rapid tests at local test sites and participating local pharmacies.

Find your nearest collection site

Or order tests online

The community testing hubs in Blackpool are also available for those with no symptoms to drop-in to get a rapid COVID-19 test done in a few minutes, with a result sent by text message after 30 minutes. Find out where your nearest community hub is by clicking here 

NHS test and trace

This service is in place to help return life more to normal, in a way that is safe and protects our NHS and social care. 

The NHS track and trace service will help to control the rate of reproduction (R), reduce the spread of the infection and save lives. By playing your part through the actions set out below, you will directly help to contain the virus by reducing its spread. This means that, thanks to your efforts, we will be able to go as far as it is safe to go in easing lockdown measures.

You can help in the following ways:

  • if you develop symptoms, you must continue to follow the rules to self-isolate with other members of your household and order a test to find out if you have coronavirus
  • if you test positive for coronavirus, you must share information promptly about your recent contacts through the NHS track and trace service to help us alert other people who may need to self-isolate
  • if you have had close recent contact with someone who has coronavirus, you must self-isolate if the NHS test and trace service advises you to do so.

Read more here


Vaccines are important

The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus.

Getting the COVID-19 vaccine

The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.

In England, the vaccine is being offered in some hospitals and pharmacies, at hundreds of local vaccination centres run by GPs and at larger vaccination centres. More centres are opening all the time.

More information on getting the coronavirus vaccine

Corona Kindness Campaign

If you are impacted by Covid-19 and would like to request help or advice you can contact Corona Kindness on or call 0808 196 3080 from 9.00am to 4.30pm Monday to Friday.

Read more here

Healthier Lancashire and South Cumbria Information Page


Advice in other languages

Doctors of The World have information about Coronavirus available in to download in 20 different languages. Available here.

Information in Easy Read

Mencap have produced Easy Read information about Coronavirus. Available here.

Information in British Sign Language

Sign Health have produced British Sign Language (BSL) videos about Coronavirus. Available here.


Healthwatch Together: Coronavirus Survey Summary

Healthwatch Together have endevoured to learn how it has been for our community in the Covid-19 pandemic. We have worked in collaboration under Healthwatch Together to find out how people were feeling and coping in light of restrictions and uncertainty in the pandemic.

We created a survey and have since produced two summary reports , click below to read more:

March-April 2020

May-June 2020