The public voice for health and social care

Tell us about Blackpool, Lancashire and Blackburn with Darwen community pharmacies

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What are pharmaceutical services?

Across Lancashire, some pharmaceutical services are provided from community pharmacies, internet pharmacies, and providers of specialist medical appliances (such as stoma products) – also known as appliance contractors. Community pharmacies also provide healthcare support and advice and are often the first point of contact when people are concerned about their health.

Why are views on pharmaceutical services being sought?

The Health and Wellbeing Board, of which Healthwatch Blackpool are a member, have a statutory duty to publish a Pharmaceutical Needs Assessment every three years, under the NHS (Pharmaceutical Services and Local Pharmaceutical Services) Regulations 2013.The Pharmaceutical Needs Assessment is a report of the current needs for pharmaceutical services. It is used to identify any gaps in current services or improvements that could be made in future pharmaceutical service provision. The Board want to make sure that you can access pharmaceutical services easily and that you are happy with the service you receive. Anyone who uses local pharmaceutical services is invited to comment.

Who will use the Pharmaceutical Needs Assessment?

NHS England, Blackpool Council, Lancashire County Council and Blackburn with Darwen Council along with the Clinical Commissioning Groups will use the PNA to make decisions when applications for new pharmacies are received, and for the commissioning of other services that could be delivered by community pharmacies.

How can your views on Pharmaceutical Services views be heard?

A questionnaire has been developed, to get your views on pharmaceutical services that you use. If you would like to complete this online, please click here

Or scan the QR code below:









To request a paper copy of this questionnaire, please contact us at or call us on 0300 32 32 100 (option 4)

This questionnaire is available in other formats upon request.