CQC inspectors publish six reports on health and social care services in Lancashire

In the past week the Care Quality Commission (CQC) has published four adult social care services, one hospital and one report on primary medical services has been published across Lancashire that have been inspected under its new approach.

Following recent inspections, on service has been rated as ‘Outstanding’, seven services have been rated as ‘Good’, three rated as ‘Requires Improvement’, one ‘Not formally rated’ and one rated as ‘Inadequate’.

These included:

Healthwatch Lancashire shares its intelligence with CQC which is used to contribute to their inspection reports.

Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Debbie Westhead, CQC’s Deputy Chief Inspector for Adult Social Care in the North, said: “People are entitled to services which provide safe, effective, compassionate and high quality care.

“If that is what we find on inspection – we give the service a rating of Good, or Outstanding.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue.  We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will take further action on behalf of the people who use the service.”